Credit Administrator

Contract to Permanent | In Office | Edmonton, AB
$40,000 – $65,000/year

About the Role

Our client is seeking a detail-oriented and motivated Credit Administrator to join their corporate Credit Department. This role is responsible for supporting credit adjudication, collections, and account management across multiple profit centres. It offers a strong mix of customer interaction, financial analysis, and risk assessment within a fast-paced, team-oriented environment.

Details

Job Title: Credit Administrator
Term: Contract to Permanent
Schedule: Monday–Friday, 8:30 AM – 5:00 PM
Compensation: $40,000 – $65,000/year (based on experience)
Start Date: Immediate

Key Responsibilities

  • Credit Risk & Adjudication

    • Review and assess new credit applications using bureau reports (e.g., Equifax), trade references, and financial statements

    • Compile, analyze, and summarize financial data to support credit decisions

    • Conduct corporate searches, lien reviews, and due diligence

    • Support credit limit recommendations (typically up to ~$50K depending on experience)

    • Manage credit limit increases tied to new projects and customer growth

  • Collections & Account Management

    • Manage a portfolio aligned to assigned profit centre(s), with some carrying ~$1M+ in monthly receivables

    • Execute high-volume collections activity including 50+ calls and 50+ emails daily

    • Monitor aging and proactively address delinquencies (typically 60+ days past due)

    • Negotiate payment plans and escalate accounts where required

    • Perform daily cash application reviews and ensure accurate payment allocation

  • Customer Service & Dispute Resolution

    • Manage customer inquiries, payment issues, and account discrepancies (50%+ of role)

    • Investigate and resolve disputes including pricing, product, delivery, and billing issues

    • Coordinate internally to gather supporting documentation such as invoices and proof of delivery

    • Educate customers on payment platforms and invoice access tools

  • Application Processing & Internal Work

    • Allocate approximately 25% of time to new applications, trade references, and file setup

    • Allocate approximately 25% of time to internal coordination, reporting, and administrative tasks

    • Maintain organized and accurate credit files and documentation

The Ideal Candidate

  • Required

    • Strong communication and negotiation skills

    • Ability to analyze financial information and summarize key insights

    • Highly organized with strong prioritization skills

    • Comfortable managing high-volume workloads and deadlines

    • Customer service mindset with strong problem-solving ability

  • Preferred

    • Experience in credit, collections, accounts receivable, or financial analysis

    • Understanding of lien rights, bonds, or construction-related credit risk

    • Experience with ERP systems (M3 is an asset)

    • Experience with third-party platforms (e.g., Ariba, Payworks)

    • Exposure to construction, HVAC, or industrial environments

How to Apply

Please submit your resume to Jobs.WestEdmontonAB@ExpressPros.com.

Important Note

We do not charge fees during the hiring process. All legitimate offers will include an interview. If you receive suspicious outreach, especially through social platforms or messaging apps, report it to local authorities or reach out directly to us.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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