Accounts Receivable Technician

Short-Term Contract | Edmonton, AB | $24/hour | Onsite

About

We are currently hiring an Accounts Receivable Technician for a short-term contract (week-by-week) to support a manufacturing organization’s finance team with full-cycle A/R duties. This is an in-office position in west Edmonton with an immediate start date and potential for extension based on performance and team needs.

Start Date: ASAP
Schedule: Monday–Friday | 8:00 AM–4:30 PM | 1-hour unpaid lunch

Key Responsibilities

• Full-Cycle Accounts Receivable

• Process 50–100 invoices per week using Epicor ERP and Excel, including daily invoice generation and email distribution.

• Run customer credit card payments and apply EFT transactions in Epicor.

• Pull data and backup details from warehousing and manufacturing systems to investigate and resolve chargebacks, short/overpayments, and entry errors.

• Generate and analyze aged accounts reports bi-weekly to identify delinquent accounts (average DSO: 30+ days).

• Collections & Account Resolution

• Proactively manage business-to-business collections via email (10–20 per day), with follow-up phone communication as needed.

• Recommend A/R adjustments such as minor write-offs or credit memos for management approval.

• Escalate and collaborate with internal departments including inside sales, operations, and management on overdue accounts.

• Prepare and maintain internal reporting for overdue accounts, account status, and payment trends.

• Customer Service & Relationship Management

• Serve as a key point of contact for incoming customer inquiries (via phone and email) related to invoices, payments, and account status.

• Maintain positive client relationships while addressing payment delays, disputes, or corrections in a professional, timely manner.

• Support the finance team with monthly status meetings on aging accounts, providing insight on payment risks or trends.

• Administrative & Operational Support

• Print, fax, or mail invoices when system-generated email delivery is not applicable.

• Input cash receipts, assist with credit card transaction processing, and reconcile payments within Epicor.

• Perform occasional administrative duties such as answering the mainline phone or providing back-up office support as needed.

Skills & Competencies

• Exceptional attention to detail and accuracy in data entry and reconciliation

• Strong problem-solving and analytical abilities—can interpret aging data and take initiative to escalate or resolve

• Excellent written and verbal communication skills—able to manage both internal collaboration and external customer interaction professionally

• Ability to multi-task and manage time effectively in a fast-paced, deadline-driven environment

• Demonstrated team-player mindset with a proactive, adaptable attitude

• Comfortable working independently and taking initiative

Qualifications

• Minimum 2 years of experience in an Accounts Receivable or similar finance role

• Experience with Epicor ERP is a strong asset

• Proficient in Microsoft Excel (basic formulas, data entry, report generation)

• Comfortable with both manual processes and automated workflows

• Familiarity with B2B payment structures, collections cycles, and ERP-based AR functions

How to Apply:

Please submit your resume to Jobs.WestEdmontonAB@ExpressPros.com.

Important Note:

We do not charge fees during the hiring process. All legitimate offers will include an interview. If you receive suspicious outreach, especially through social platforms or messaging apps, report it to local authorities or reach out directly to us.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.