Account Manager – HVAC/R

Written By Elena Schneider

Full-Time | Permanent | Calgary, AB

$80,000 – $100,000

About Us

For nearly 70 years, we have been a trusted leader in mechanical and HVAC/R solutions, serving the commercial, institutional, and industrial sectors. Our team partners with contractors, consulting engineers, and end users to deliver innovative products, technical expertise, and superior service. We are proud of our collaborative culture, where technical knowledge and customer commitment drive long-term relationships and success.

The Opportunity

We are seeking an Account Manager – HVAC/R to join our Calgary branch and provide technical sales coverage across Southern Alberta. This is a client-focused role that combines sales skills with strong HVAC/R technical knowledge to manage existing accounts, support contractors and engineers, and drive equipment sales. Reporting to the Branch Manager, the Account Manager will inherit a portfolio of existing clients while focusing on building relationships with larger mechanical contracting companies.

Key Responsibilities

  • Manage and grow assigned accounts

    • Oversee a portfolio of ~50 accounts ranging from sheet metal contractors to wholesalers and large mechanical contractors.

    • Allocate ~80% of time to managing and expanding current accounts, with minimal prospecting required.

    • Target growth with large contractors (e.g., Modern Niagara, Botting & Associates, Great Northern, Trotter & Morton).

  • Achieve sales and profitability targets

    • Meet or exceed annual sales quotas (base + commission on 10% of job profit).

    • Deliver monthly forecasts, pipeline updates, and account reviews to branch leadership.

  • Apply technical HVAC/R expertise

    • Provide consultative sales by demonstrating equipment performance and system integration knowledge.

    • Analyze mechanical/electrical design packages and assess bid applicability.

    • Prepare and deliver 10–15 bids/estimates per month, including equipment take-offs, scope letters, quotations, and order entry.

  • Client engagement & relationship building

    • Develop relationships with consulting engineers, contractors, estimators, and project managers.

    • Conduct weekly site and client visits across Southern Alberta, balancing 50% office / 50% field time.

    • Host seminars, trade show demonstrations, and technical presentations as needed.

  • Sales support & project coordination

    • Generate shop drawing submittals and coordinate delivery schedules to meet project requirements.

    • Assist in project cost control including procurement, change notices, and invoice tracking.

    • Work closely with operations and logistics teams to ensure customer satisfaction.

  • Market awareness & product knowledge

    • Maintain up-to-date knowledge of product lines, competitor activities, and market conditions.

    • Participate in quarterly product trainings (internal & external) and factory training in the U.S. when required.

    • Provide customer feedback to support product development and R&D initiatives.

  • Reporting & accountability

    • Maintain accurate records of sales activity using the CRM system.

    • Provide branch manager with regular updates on account activity, pipeline, and strategic goals.

    • Demonstrate professionalism, tact, and diplomacy when representing the company externally.

Ideal Candidate

You are a technically inclined sales professional who thrives on building strong client relationships while applying HVAC/R expertise. You bring:

  • 5+ years of experience in technical sales, HVAC/R, or mechanical systems (10+ years for senior-level).

  • Strong knowledge of HVAC/R equipment and mechanical system integration.

  • Ability to read and analyze mechanical/electrical design packages.

  • Demonstrated consultative sales skills and the ability to explain technical concepts to contractors and engineers.

  • Strong organizational skills with the ability to manage ~50 active accounts independently.

  • Excellent communication, negotiation, and presentation skills.

  • Degree/diploma in Mechanical Engineering or CET designation preferred; APEGA/ASET accreditation an asset.

  • Proficiency with MS Office (Excel, Word, Outlook, PDF editors).

  • Valid driver’s license and passport (for occasional U.S. training travel).

Compensation & Benefits

  • Base Salary: $80,000 – $100,000 (commensurate with experience)

  • Commission: Uncapped, based on 10% of job profit (anticipated Year 1: $10K–$15K)

  • Vacation: 3 weeks to start (negotiable up to 4) + 1 week office closure between Christmas & New Year

  • Sick Days: 3 per year

  • Benefits: Comprehensive health & dental coverage

  • Perks:

    • $150/month phone allowance

    • Mileage reimbursement at $0.60/km (personal vehicle required)

    • Company laptop provided

    • Formal technical & sales training (2 weeks internal, 2 weeks external, factory training in North Carolina)

    • Opportunities to attend industry trade shows and conferences

Work Environment

  • Location: Calgary branch office + Southern Alberta territory

  • Schedule: 8:00 AM – 4:30 PM, Monday–Friday

  • Travel: Local client visits weekly; 1–2 U.S. trips annually for training

  • Office/Field Split: 50% in-office / 50% on-site with clients

  • Culture: Collaborative team environment with autonomy in managing accounts; balance of independent work and knowledge-sharing across the branch.

 

How to Apply


Please submit your resume to Jobs.WestEdmontonAB@ExpressPros.com.

Important Note


We do not charge fees during the hiring process. All legitimate offers will include an interview. If you receive suspicious outreach, especially through social platforms or messaging apps, report it to local authorities or reach out directly to us.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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Elena Schneider
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